The rules of the road

These Terms of Service (“Terms”) are a binding agreement between you and USSSA Membership (“we,” “us,” “our”), the operator of usssamembership.com. They cover your use of our website, the parent and coach portals, the director field tools, and any associated mobile wallet cards or notifications (together, the “Service”).

We operate alongside United States Specialty Sports Association (“USSSA”) under their sanctioning. USSSA has its own rules and policies for the parts of the program they run directly. Our Terms cover only what happens on our platform.

By creating an account or registering a player, you agree to these Terms and our Privacy Policy.

To use the Service you must:

• Be at least 18 years old to create an account
• Provide accurate information (your real name, email, and contact details)
• Keep your account credentials secure and not share them with others
• Be the parent or legal guardian of any minor player you register

We use passwordless sign-in (one-click email magic links). You’re responsible for keeping the email account associated with your USSSA Membership account secure. If your email is compromised, contact us right away.

You may have one account. Creating multiple accounts to evade enforcement of these Terms or USSSA’s rules is grounds for termination.

Most USSSA players are minors. When you register a player under 18:

• You confirm you are the player’s parent or legal guardian, or you have express written authorization from a parent or guardian
• You agree to these Terms and our Privacy Policy on the player’s behalf
• You authorize us to collect the player’s name, date of birth, sport, and other information needed to issue a USSSA membership
• You authorize us to share the player’s membership and eligibility information with USSSA for purposes of competition and event participation
• You consent to identity / age verification using a birth certificate or passport, handled by our third-party verification provider (Persona)

If you are not the parent or legal guardian, do not register the player. Coaches inviting parents to register should not register players on the parent’s behalf.

The standard USSSA Membership ($35 / year) includes:

• USSSA Player ID and eligibility for sanctioned events
• One-time age and division verification (via document upload)
• Digital member card with QR code for field-side verification
• Apple Wallet pass
• Online member dashboard
• Player profile and team affiliation tools
• Access to participating sponsor discounts (subject to sponsor terms)

Specific features may change over time. We’ll give you reasonable notice of material changes that reduce the value of an active membership.

Sponsor discounts and partner benefits are provided by third parties. We don’t guarantee any specific discount, and the sponsors may add, remove, or change offers at any time without notice.

Payments are processed by Stripe. By submitting payment, you authorize the charge for the amount shown at checkout. We don’t see, store, or have access to your full card details — only a masked summary so you can recognize the charge.

Memberships are annual and run for 12 months from the date of payment, ending December 31 of the membership year (or as otherwise displayed at checkout). Memberships do not auto-renew unless we add that feature in the future and you opt in.

Prices may change. The price in effect at the time of your purchase or renewal is the price you pay. We’ll give notice of any price change before it affects your membership.

Our refund policy in brief:

• Within 7 days of payment, you can request a full refund if (a) age verification has not been completed and (b) the player has not participated in or registered for a USSSA-sanctioned event using the membership.
• After 7 days, or after the player has used any benefit (verified, registered for an event, added to a roster), memberships are non-refundable.
• Duplicate charges, technical errors, or fraud are refunded immediately regardless of timing — just contact us.
• Membership revocation for cause (falsified age, rule violation, etc.) is non-refundable.

Full details, including how to request a refund, are on the Refund Policy page.

USSSA requires every player to be age-verified for eligibility. Verification is handled by our third-party partner Persona, which reviews a birth certificate or passport image you upload through their embedded modal.

• We don’t see, download, or store the document image — Persona handles that.
• We only receive the verification outcome (verified, pending, or not verified).
• If verification fails because the document doesn’t match the registered player information, the membership remains pending and you may resubmit. If verification fails because the player’s actual age doesn’t match the registered division, we may revoke the membership without refund (see Section 6).
• You may choose “Finish Later” at registration. If verification isn’t completed, the player’s digital card will display as Unverified at the field.

You agree NOT to:

• Submit false or misleading information about a player’s name, age, division, or eligibility
• Register a player without parental or guardian authority
• Use the Service to harass, threaten, or harm anyone — especially minors
• Attempt to gain unauthorized access to other accounts, our systems, or USSSA’s systems
• Scrape, copy, or redistribute member data, including roster information you can see as a coach or director
• Use the Service for any illegal purpose
• Resell memberships or impersonate USSSA or our staff
• Interfere with the proper operation of the Service (e.g. bot traffic, denial-of-service attempts)

Coaches and directors with access to roster or verification data agree to use that access solely for their official USSSA role — not for marketing, profiling, or any commercial purpose unrelated to USSSA participation.

We may suspend or terminate your account, or revoke a player’s membership, if:

• We have reasonable grounds to believe you’ve violated these Terms
• You’ve falsified age, identity, or eligibility information
• USSSA notifies us of a rules violation tied to the membership
• Your payment fails, is reversed, or is subject to a chargeback
• We’re required to do so by law or legal process
• You ask us to delete your account

Termination for cause is non-refundable. We’ll generally give you notice and an opportunity to fix the issue first, unless the situation is urgent (e.g., suspected fraud, safety concern, or a legal obligation).

You can request to close your own account anytime by emailing us. Information may be retained per our Privacy Policy.

USSSA Membership is operated under sanction from USSSA. Your player’s eligibility, rules of play, and tournament participation are governed by USSSA’s policies, which apply in addition to (not instead of) these Terms.

If USSSA suspends or revokes a player’s eligibility, the corresponding membership card on our platform will reflect that change. Disputes about USSSA’s decisions should be directed to USSSA, not to us.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SPECIFIC RESULT WILL BE ACHIEVED FROM USING IT.

We work hard to keep the Service running and the data accurate, but we don’t guarantee:

• That verification of age or eligibility will always succeed on the first try
• That sponsor discounts will always be available or honored by sponsors
• That any specific USSSA tournament or event will accept the membership
• That the Service will be available without downtime or maintenance windows

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, even if we’ve been advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited by law (for example, gross negligence, willful misconduct, or fraud).

Try us first. If you have a problem, contact [email protected] before pursuing formal dispute resolution. Most issues resolve quickly when we know about them.

Governing law. These Terms are governed by the laws of the State of [STATE TO BE CONFIRMED BY COUNSEL] in the United States, without regard to its conflict-of-laws principles.

Venue. Any dispute that can’t be resolved informally will be brought exclusively in the state or federal courts located in [COUNTY / STATE TO BE CONFIRMED BY COUNSEL], and you consent to the jurisdiction of those courts.

[Note for review: jurisdiction, governing law, and any arbitration / class-action waiver clauses should be confirmed by counsel before launch. The current draft has placeholders for the state and county.]

We may update these Terms over time. When we make a material change, we’ll update the “Last updated” date at the top and, where appropriate, notify you by email or via the Service. Continued use of the Service after a change means you accept the updated Terms.

Last updated June 10, 2026.